Shipping Information
DELIVERED WITH CARE
Helpful delivery information for getting your pet essentials to your door.
Delivery coverage
Delivery availability depends on your address and current service coverage. Enter your delivery details at checkout to confirm what is available.
Timing and fees
Delivery timing and fees are calculated from your address and basket. Orders above the configured free-delivery threshold qualify for complimentary delivery where coverage allows.
When your order arrives
Please check the parcel and products when they arrive. If something is damaged or incorrect, contact our care team promptly with your order number.